Returns and Exchanges
Return policy for K&B Sport
We want you to be satisfied with the products you bought at K&B Sport. If you’re not happy for any reason, you can return your order.
When returning products, keep in mind:
- You have 30 days for refunds or exchanges.
- The item must be unused and in the same condition you received it. It must be returned in it's original packaging and the hangtag must be attached to the item.
- Return postage must be paid by the customer. Any postage fees will be deducted from the refund.
- Shipping costs will not be refunded unless goods are faulty.
- If you would like to exchange your product, please contact us for assistance.
How to make a return at K&B Sport
- Write to us at firstname.lastname@example.org about wanting to do a return.
- We will give you a reference number and a FedEx return label by email or by phone within 4 business days
How long will it take for my return to process?
The refund will be made within 2 to 5 business days. We will send you a confirmation email when the refund has been made. After you receive the confirmation email, allow your bank a few days to credit your account.
What happens if my return is refused?
If the item has been used, is not in it's original packaging or is missing it's hangtag your return will not be processed and you will not receive a refund.